Support

Contact support:

Mobile / Tablet General Support:

Try these simple steps to resolve the issue:


Update Operating System:

Android:

  • Settings –> About Mobile/Tablet –> System Updates

iOS:

  • Settings –> General –> Software Update

Close All Open Apps:

Android (May be different on some devices):

iOS:

  • Double click home button –> Hold and swipe Apps upwards to close

Check for App Updates:

Android:

  • Google App Store –> Options –> My apps & games –> Update

iOS:

  • App Store –> Updates –> Pending Updates –> Update

Further support (App not working / crashing):

Android:

iOS: